introductory remarks

With this declaration we inform you about the type and scope, as well as the purpose and legal basis of the processing of personal data on this website and on any online presences in social networks. In addition, we communicate at this point our information and information obligations for the use of personal data in our company.

Name and address of the responsible person

The person responsible within the meaning of the Data Protection Basic Regulation (DSGVO) and other national data protection laws of the member states as well as other data protection regulations is the company named in the imprint.

Contact the data protection officer

The data protection officer of the person responsible is:
Christian Krause

Basic information on the processing of personal data

We collect and process personal data of our users only to the extent necessary to provide a functional website or the performance of services of our company is necessary. Processing will only take place with your consent, or if a statutory provision obliges or permits us to process such data.

The security of your personal data has a high priority for us. We therefore protect your data with technical and organisational measures to prevent misuse. We regularly review the measures taken and adapt them to current technical conditions. In addition, we oblige all employees to maintain confidentiality in accordance with §28 DSGVO.

Purpose and legal basis of processing, disclosure to third parties and abroad

We process your data for the following purposes:

  • Fulfilment of new or existing contractual relationships or for the implementation of pre-contractual measures, e.g. the creation of offers
  • Processing of inquiries, e.g. within the scope of our core activity or for application letters
  • Provision of telemedia, e.g. our website or e-mail
We process the data on the basis of the legal basis of Art. 6 para. 1 DSGVO:
  • Art. 6 para. 1 lit. a DSGVO: Processing operations based on their consent
  • Art. 6 para. 1 lit. b DSGVO: Processing operations to fulfil a contract or pre-contractual measures, e.g. a purchase or service contract or obtaining an offer
  • Art. 6 para. 1 lit. c DSGVO: processing operations to which we are legally obliged, e.g. storage for tax reasons
  • Art. 6 para. 1 lit. f DSGVO: Processing operations that we carry out on the basis of our legitimate interests, e.g. forwarding your data to postal service providers for the purpose of sending mail or to a tax consultant. This also includes the storage of information on the use of the website for the purpose of optimising our website.

Also the passing on of their data to third parties is based on the above mentioned permissions and only takes place within the scope of a contract processing or if other confidentiality obligations exist, including professional secrecy holders or shipping service providers. If a transfer to third countries outside the European Economic Area takes place, there is a corresponding adequacy decision pursuant to Art. 45 DSGVO of the respective third country (e.g. for Switzerland) or corresponding guarantees of the recipients pursuant to Art. 46 DSGVO, e.g. certification within the framework of the Privacy Shield for companies in the USA.

Duration of storage, deletion of personal data

Personal data will only be processed and stored for the period of time necessary to fulfil the processing purposes. After fulfilment of the purpose, your data will be deleted or blocked by us, provided that we are no longer subject to any legal storage obligation.

Contact us

In the event of contact being established (e.g. via contact form, e-mail, telephone or social networks), the user's personal data will be processed in order to process the contact request in accordance with Art. 6 para. 1 lit. b DSGVO, i.e. to fulfil a contract or pre-contractual measures. For this purpose, their data may be transferred to a customer administration program (CRM system). Please note that according to the GoBD we are obliged to archive e-mails; a complete deletion of e-mails sent to us (from our archiving system) is therefore not possible.
Information transmitted via our contact form on our website is securely encrypted in accordance with the provisions of TMG §13 para. 7.

Collection of access data and log files

We collect access data (log files) about each server access on the basis of our legitimate interests pursuant to Art. 6 Para. 1 lit. f. DSGVO. This includes the name of the website called up, the date and time of the call up, the transferred file and data volume, notification of the call up success or failure, browser type and browser version, the operating system, referrer URL (the page visited before) and your IP address.

Log files are collected for security reasons (e.g. to clarify criminal offences) and stored for a period of 7 days and then deleted. If data is still required for evidence purposes, it will be excluded from deletion until the respective incident has been finally clarified.

In order to guarantee a fast and stable connection, we have outsourced the hosting to an external service provider. This processes the log data mentioned above according to our specifications. The passing on takes place due to our entitled interest according to art. 6 Abs. 1 lit. f DSGVO i.V.m. Art. 28 DSGVO.

Use of cookies and tracking information

Cookies are files that are stored by the Internet browser on the user's computer system. When this website is accessed, cookies are stored in the browser memory of the person concerned.

You can prevent cookies from being saved in the browser, but the page may then only function to a limited extent. At this point, it makes more sense to delete all cookies after the end of the respective browser session, which works on our site without restriction and prevents recognition on the next visit with all positive and negative consequences for you.

We use technical cookies, as this is technically necessary for the operation of the service offered in accordance with Art. 6 para. 1 lit. f DSGVO, i.e. to safeguard our legitimate interest.

Technical cookies are used to recognize a user when the website is called up again and to save language settings, a shopping basket, etc. beyond a surfing session.

Integration of Google Maps

To enhance our online offering, we incorporate maps ("Google Maps") from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.
With your consent pursuant to Art. 6 para. 1 lit. a GDPR, we use map extracts from the provider Google.
You can find the privacy policy of Google at:

Updating the privacy policy

We update this privacy statement from time to time to reflect new legal requirements or court rulings or changes in our company's processing practices. We therefore expressly reserve the right to make changes.

Reference to the rights of data subjects

If we process personal data from you, then you are affected in the sense of the DSGVO and you have the following rights vis-à-vis the responsible body:

Right of access and transfer of data

You have the right to request information about the personal data stored about you.
You have the right to receive the requested data in a common, machine-readable format.

Right to rectification

You have the right to ask the data controller to correct any inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data.

Right to restriction

Under the following conditions, they may request that the processing of their personal data be restricted:

  1. The accuracy of the personal data shall be contested by the data subject for a period of time which allows the data controller to verify the accuracy of the personal data.
  2. The processing is unlawful and the data subject refuses to erase the personal data and instead requests that the use of the personal data be restricted.
  3. The controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the assertion, exercise or defence of legal rights, or if
  4. the data subject objects to the processing until it has been established whether the legitimate reasons of the controller outweigh those of the data subject.

Where processing has been restricted, such personal data may not be processed without the consent of the data subject or for the exercise, maintenance or defence of rights or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State, except where the data are stored. We will inform you before the restriction is lifted.

Right to deletion

Under the following conditions, they may request the erasure of the processing of their personal data:

  1. Personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. The data subject withdraws his/her consent and there is no other legal basis for the processing.
  3. The data subject objects to the processing and there are no overriding legitimate reasons for the processing.
  4. The personal data have been unlawfully processed.
  5. The erasure of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.

Right to revoke a declaration of consent

You have the right to revoke your consent to the processing of personal data at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of consent until revocation.

Right to information

If you have asserted the right to rectify, delete or limit the processing, we are obliged to inform all recipients of this fact to whom this data has been disclosed, unless this involves a disproportionately high effort or is impossible.
right of objection
They have the right to object at any time to the processing of their personal data, including profiling based on these provisions, for reasons connected with their particular situation. The controller shall no longer process personal data unless he can prove compelling legitimate reasons for the processing outweighing the interests, rights and freedoms of the data subject or the processing is for the exercise, exercise or defence of legal rights.
Where personal data are processed for the purpose of direct marketing, they shall have the right to object at any time to the processing of personal data concerning them for the purposes of such advertising, including profiling, in so far as it is linked to such direct marketing.

Automated decision in individual cases including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision

  1. is necessary for the conclusion or performance of a contract between you and the person responsible,
  2. is authorised by Union or national law or by the Member States to which the person responsible is subject and those laws or regulations contain adequate measures to safeguard your rights and freedoms and your legitimate interests; or
  3. with your express consent.

Decisions pursuant to paragraph 2 may not be based on special categories of personal data pursuant to Art. 9 para. DSGVO paragraph 1, unless Art. 9 para. 2 lit. a or g DSGVO applies and appropriate measures have been taken to protect the rights and freedoms as well as the legitimate interests of the data subject.
With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his own position and to challenge the decision.

Right of appeal to a supervisory authority

You have the right to complain to a supervisory authority, without prejudice to any other administrative or judicial remedy, in particular in the Member State of your habitual residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is contrary to the DSGVO.
The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

Non-provision of personal data

If you do not provide us with personal data that we need for contractual purposes, this non-availability generally means that the contract cannot be concluded. We may inform you on a case-by-case basis whether a provision is required by law or by contract and what the consequences would be if it were not made.

Office hours

Mon–Thu 08:00–17:00
Fri 08:00–15:30

Showroom hours

Mon–Thu 09:00–12:00 and 14:00–16:00
Fri 09:00–12:00 and 14:00–15:00

Dieter Cronenberg GmbH + Co. KG

Worringer Str. 17
40211 Düsseldorf
Phone: +49 211 17750-0
Mobile: +49 171 4119993
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